The pandemic has significantly accelerated the development of electronic commerce worldwide. According to analyses of research companies, in 2020 the e-commerce channel had a 14% share in the value of retail sales in Poland.
What should you keep in mind when going online?
Preparation of rules, privacy policies, etc.
The market of new technologies also means numerous obligations imposed on companies by the legislator. Templates of individual contracts, as well as customised rules, policies, etc. prove to be useful.
Development and implementation of the sales process on online platforms
Operating an online platform requires compliance with specific regulations that take into account the unique legal situation of consumers (statutory right of withdrawal, etc.). Failure to comply can have negative consequences for sellers.
Proper handling of complaint processes is already becoming one of the competitive advantages in trade. We help companies to properly prepare for them and to conduct the entire process.
Estimates show that this market will grow on average by 12% annually in the coming years. However, the rapid growth involves a number of risks that companies engaged in e-commerce are not always aware of.